This Acceptable Use Policy explains the content standards, moderation practices, reporting process, and enforcement measures that apply to Flux3 Video. It forms part of our Terms of Service and applies to prompts, uploaded images, generated videos and audio, account activity, shared content, safety reports, and attempts to use or access the service.
You must be at least 18 years old to use Flux3 Video.
Flux3 Video prohibits generating, uploading, requesting, storing, sharing, or distributing the following six categories of content:
Pornographic or NSFW content
Graphic violence or gore
Hate speech and extremist content
Child sexual abuse and child exploitation content
Non-consensual deepfakes and impersonation
Copyright or trademark infringement
You may not use Flux3 Video to:
We use a layered safety approach that includes automated systems, safety controls applied by service providers, and manual review.
Prompts are screened before generation by automated content-safety systems. A request may be allowed, blocked, or held for review. Requests that are blocked or pending review are not sent for generation through the applicable moderated flow.
Uploaded files and account activity may also be reviewed for policy violations, abuse patterns, fraud, and attempts to bypass safeguards.
Generated outputs are subject to safety controls operated by the underlying generation provider and may also be held, blocked, restricted, or removed based on automated signals, manual review, or a user or rights-holder report. Content that has not been publicly listed may still be reviewed when necessary to investigate abuse, enforce this Policy, or comply with law.
Content or accounts may be escalated for manual review when automated systems identify risk, a user submits a report, a payment or security event indicates abuse, or additional context is necessary. Access to reported content is limited to personnel and service providers who need it for review, security, support, or legal compliance.
To report content, an account, impersonation, an intellectual-property concern, or another safety issue, email support@flux3-video.com with the subject Content Safety Report.
Include, where available:
Do not send passwords, complete payment-card details, or unnecessary sensitive personal information. We handle report information in accordance with our Privacy Policy. Knowingly false, abusive, or repetitive reports may themselves violate this Policy.
Reports involving child safety, credible threats, terrorism, or immediate danger receive the highest priority. We aim to acknowledge other complete reports within two business days and resolve most reports within ten business days. Complex matters may take longer when additional evidence, legal review, provider cooperation, or law-enforcement coordination is necessary.
Response targets are operational goals and do not guarantee a specific outcome or processing time.
Depending on severity, intent, history, and applicable law, we may take one or more of the following actions:
Severe child-safety violations, credible violent threats, serious fraud, or repeated attempts to bypass safeguards may result in immediate permanent termination without a prior warning.
If you believe an enforcement decision was made in error, email support@flux3-video.com within 14 days of the notice with the subject Content Moderation Appeal. Include the account email, relevant task or decision identifier, and a concise explanation.
We aim to complete appeal review within ten business days. Where practicable, the appeal will be reviewed using information not limited to the original automated signal. Submission of an appeal does not automatically restore content, credits, or account access while review is pending.
We may update this Policy to reflect changes in law, payment-network requirements, provider rules, product capabilities, and identified safety risks. The updated version will be posted on this page with a revised "Last Updated" date. Continued use after an update takes effect constitutes acceptance of the revised Policy.